Response: I simply do not understand why you would rate a 3 for this. With the whole Covid19 pandemic going on and people living with intense restrictions, why is a mailing date so important? Here in Pennsylvania we are still under very strict guidelines and I have been working around our local post offices reduced hours and once a day mail pickups. My family had a one time window opportunity to visit with our son in Indiana and our little granddaughter that we haven't seen in months. I didn't have the time to send out swaps. This was one of those times where family came first. I'm sorry you felt the need to rate me a 3 for that when my other partners were supportive and understanding. With one click of a button you took away my good rating that I worked very hard for. Go through my ratings and you will see that I am a responsible and quality swapper. I am asking you to consider changing your rating. I feel I did my best on this swap. I never rate people down over a mailing date..especially these last few months. Everyone has a reason for what they do and it isn't always intentional or wrong. I also feel giving a low rating when people are giving their all just takes the fun out of a hobby..especially one that has provided so much distraction and freedom during a very dark time. I hope you reconsider. I don't consider what I wrote yelling...it's frustration. And to follow what you said a simple PM to me before rating down would have given me a chance to explain more in detail. Rules can always be adjusted in circumstances. I was a day late..one day, not a week. My post office picks up every other day. I am just extremely disappointed in your rating. We all have the right to defend ourselves and unfortunately I will be the one paying the price for your low rating.

Response: And I told you in that message that I was late in contacting you because I was sick. When you have a 103 fever and ate literally unable to function the last thing you worry about is Swapbot. My other two partners were totally understanding of this but as soon as I contacted you you immediately informed me you were already going to rate me a 3. Thank you for punishing me for being sicker than I've been in years, bringing down my hard earned ratings and basically taking the fun out of Swap Bot...all over a mailing date. This is extremely upsetting to me.

Response: I tried to appeal to you during a difficult time in my life. Apparently ratings are more important than life's occurrences. This is one reason why Swap Bot is losing it's fun for so many people. I don't set out to lie to people as you can tell from my ratings. I'm honest and try to honor all the swaps I do. I try to send the best of myself, but some people are more understanding than others. I always try to give someone the benefit of the doubt, but it is discouraging when others look for dates rather than explanations. I will sometimes mark something mailed when I intend to send it that day. If something happens then obviously it won't go out. No bad intentions...just things happening in my very busy life.

Response: I actually had the flu and had to push myself to do small things. Was not on Swap Bot because at times like that you concentrate on getting yourself healthy, especially when you are a diabetic. Most people will rate a 3 only after there's been some sort of explanation, but it seems dates are more important. I am disappointed in your rating. You can have 500 hearts but most people will only zero in on that 3 rating. I have worked so hard to keep my ratings up but you did what you thought was best.

Response: I have to say, I am really disappointed in the 3 rating. It was given without even consulting me for an explanation, and as you can see by my other ratings, I always try my best on swaps. I had the flu and fell behind, but didn't think it would be a huge problem. I always try to accomodate someone without giving them a bad rating. Life happens and it seems mailing dates matter more to some than others.

Response: I didn't "just so happen" to find the letter. When you said you had not received the letter, I was surprised. I knew I had wrote and thought that I had sent it. I began looking through my desk at work and at home and did discover the letter with some file folders in my car. It must have slid under. Mistakes happen and I'm sorry that you felt you had to rate a three. I always try my best on swaps as you can see by my years worth of good ratings. Unfortunately now, most people will not see the good ratings; they will only zero in on the one bad one.

Response: Again...my reasons for sending late were because my son was ill. We were away from home for almost two weeks while he recovered. As soon as I returned, I honored all my swaps knowing they would be late. This was simply one of those times in life when you choose family over hobbies.

Response: In my defense, the reason it took me a week to contact you was because that is when my son's emergency took place. I was with him and not on Swap Bot. I admit to being distracted because of his illness and will accept your 3. If you look at my whole record on Swap Bot, you will see that I have always honored my swaps and been on time. The time frame you and another person gave me a 3 rating is when I was going through a hardship. I won't apologize for being a mother and placing my son's needs first. I'm sorry you weren't happy with the swap.

Response: Again...my reasons were personal and related to an emergency in my family. I couldn't contact anyone because at the time my priorities were centered on my son.

Response: My late swaps are due to my son's unexpected illness so I will take the heat for this swap. It shows how distracted I was. I pride myself on my good record here on Swap bot but a mother will always place her child first. I apologize for this swap